Two of the eight insurance companies in the Czech Republic administer their accounts thanks to the information system SOFTIP GARANT
Insurance companies in the Czech Republic
A unique system for a unique organisation
SOFTIP GARANT is a group of products designed to support management and performance of pension companies, supplementary pension companies and pension management companies (the second and the third pillar of the pension system).
SOFTIP GARANT information system provides a solution for a pension company´s back-office.
MIS GARANT is a management data warehouse.
webGARANT is an upgrade version of the IS GARANT back office system. Using the web interface, the software supports the communication with clients within either the net of branches or the net of brokers, providing clients with an information interface.
IS SOFTIP GARANT
IS GARANT provides a solution for a pension company´s back-office.
Information system SOFTIP GARANT supports all operating processes, maintaining low operating costs. It also involves a complex record keeping and administration of contracts and annexes, receiving contributions, management of personal accounts, fund administration, consideration, calculation and payment of pension entitlements and commissions, accounting records, public contribution and other functions. Supported areas of fund processes and activities are as follows:
Contracts and documents
Records of policyholders, contracts and changes, information on policyholders, document processing.
Sales and bonuses
Records of partners, brokers and business networks, calculation and payment of bonuses, reporting.
Records of personal accounts, acceptance and identification of contributions, individual and mass payments, administration of funds and asset account of clients, calculation of benefits.
Correspondence and reports
Generation of correspondence, e-mails, text messages and reports, records of dispatched correspondence, support of mass printing.
Pensions and benefits
Processing of allowance applications, calculation and payment of allowances, taxation, transmissions and transfers among funds, executions, inheritance procedures.
Tools for administration of users and user rights and roles, settings of registers and code lists.
Financial transactions accounting, basic documentation for inventory and audit, payment system and depository, calculations and keeping of records of administration fees, calculations and keeping of records of fund asset value.
External accounting systems (SAP, Oracle Financial, ...), DMS and OCR systems, home banking systems of different banks, different information portals, external data warehouses.
Basic documentation and reports for the National Supervisory Authorities, documentation and reports for the Depository, processing and administration of national contributions
Control and management
Information about operation development and results, planning and monitoring of asynchronous processes, reporting, consistency control.
It supports the communication with clients within the branch network.
WebGARANT is an upgrade of the basic OLTP SOFTIP GARANT system which via the interface carries out the support of the communication with clients within the branch network (internal, external), provides clients with a direct information support via Internet and supports sales activities (a complex sales support). You can use it as a front-end or independent system or it can be connected to the third parties´ systems.
Record keeping and hierarchy of brokers and employers, sales network administration, bonus calculation, overviews and setups (production, hierarchy,…), business case, support of employers´ communication and payments with funds – bulk payments schedule (generation, upload, check)
Policyholder´s contact and account
The software is designed for providing information on policyholders´ contracts, policyholders´ individual accounts, entering new contracts and contract changes, choosing investment strategy, preliminary calculations, pensions/allowances (calculator).
Complex processing of clients
Providing information on policyholders´ contracts, entering contract changes, allowance applications, transfer, settlement of inheritance claims, bank statement (present/draft), tax confirmation
Users and access rights
Users, roles and groups record keeping. Access rights.
WebGarant application is designed for the following groups of users, clients and fund partners
Access to the contract data, individual account, possibility to enter changes, SMS authorization.
Access to their personal data, entering of production, overviews, setups, sales network administration, SMS authorization.
Access to their personal data, processing of the bulk payments schedule.
System administration; users, roles and access rights setups, account maintenance.
Fund´s branch network employees
Complex processing of customer communication, contract changes, providing information and access to the policyholders´ contracts based on the policyholders´ identification.