The company has an Integrated Management System in place, which brings with it dozens of audits. Thanks to the internal deployment of the SOFTIP AUDIT application, they have been automated to a considerable extent.
SOFTIP has had ISO 9001:2000 in place since 2004, which it later supplemented with other standards. All this is of course connected with regular auditing, which for SOFTIP amounts to around 20 planned and several extraordinary internal audits per year.
SOFTIP AUDIT enables our internal auditors to go through the entire internal audit process quickly, easily and without unnecessary administration. In practice, its benefits can be divided into three phases.
In the first, preparatory, it facilitates the establishment, approval and conclusion of the Audit Programme for the relevant calendar year, which can be continuously supplemented and updated. In order to speed up its processing, it allows the retrieval of data from the organisational structure and the codebooks. From the completed Audit Plan it is possible to generate an Audit Order, which is sent directly from the application by e-mail to the responsible persons.
They can then proceed to the second phase, the auditing itself. Here, SOFTIP AUDIT allows them to add notes to each predefined area and attach different types of documents. Of course, they can add new audited areas or convert the audio recording of speech into text form using the mobile app and send it together with photo documentation for further processing in the office application.
Compliance assessment is also automated and made available for each monitored area, while at the same time identified negative findings can also be entered directly into the Stimulus Register. Finally, the generation of print-outs according to predefined templates (Audit Programme, List of Internal Auditors, Audit Report, ...) is also available.
The third phase is a direct follow-up to the suggestions that emerged from the audit. SOFTIP AUDIT provides easy and clear recording, processing and tracking of these with the help of the Stimulus and NO/PO module. There is the possibility to directly record a suggestion from the Internal Audits module or to record a suggestion originating from other sources (e.g. external audits, employees, customers).
The entire lifecycle from registration to closure of the complaint is transparently monitored, with email notifications automatically sent to the responsible persons with a link to the direct entry of the registered facts.
SOFTIP AUDIT
Sulamit Vazaga
SOFTIP, a.s.
Integrated Management System Officer
Integrated Management System Officer