A good answer to a simple question can take a surprising amount of time—it can take several minutes just to find the right chapter in the right manual.
Sofia can help you shorten that time.
Sofia is SOFTIP's AI Assistant, which searches for relevant information in the available product documentation and uses it to prepare a response. It is currently answering questions about the SOFTIP HR product in the field of Human Resources and Payroll (PAM), which are covered by the published product documentation and are available directly at Customer Support Center (CSC).
Just ask her in your own words.
How Sofia Can Help You:
Sofia is not intended for the processing of personal data, customer production data, or other sensitive information, Therefore, do not include them in the questions.
Do not enter, for example: your name, social security number, salary, pay information, and the like.
Sofia does not replace SOFTIP's standard support team—it is a way to get quick help with questions for which answers can be found in the product documentation.
We plan to gradually expand the range of areas in which Sofia can assist you to include other SOFTIP products as well.
Meet Sofia in SOFTIP Customer Support Centre
(https://cpz.softip.sk)